Frequently Asked Questions
Everything you need to know about your minimal jewelry essentials
What materials are used in Caitlyn Minimalist jewelry?
We specialize in high-quality 925 Sterling Silver, 14K Gold, and Rose Gold finishes. Our pieces are designed to be hypoallergenic and lead-free, making them safe for sensitive skin.
Can I customize or personalize my order?
Yes, many of our pieces are customizable. You can provide names, initials, or specific dates in the personalization box on the product page. Please double-check spelling before placing your order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. For personalized items, please allow an additional 2-4 business days for handcrafted production before the item is shipped.
What is your return policy?
We offer a 30-day return window for most items in their original condition. Please note that custom-made, personalized jewelry is final sale and cannot be returned unless there is a manufacturing defect.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place and use a soft microfiber cloth for gentle cleaning.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by destination, typically ranging from 7 to 21 business days. Customers are responsible for any customs fees or import duties.